Proof of Timely: Electronic Claim History

When claims are submitted electronically, they go through a clearinghouse initially. After approval, the payor will accept the claims. Sometimes, technical errors occur, leading to our claims being placed in the Accounts Receivable (A/R).

In this situation, we need to provide evidence if the insurance denies the claim in a timely manner. Here are the steps in Epic to obtain the proof of timely.

1. In the Guarantor account. Click on the Invoices tab

2. Next step: to click on History

3. Then Right click and print on claim history and print.

Last updated on: 08/03/2024 DP