Partnership



Claim Address:


PO BOX 1368

SUISUN CITY California 94585


General Knowledge

  • Partnership allows one year from the date of service to submit the claim
  • 1 year for an appeal/provider dispute from the denial date.
  • Old Evaluation and Management codes such as 99245, 99244, 99243
  • No Modifier 51 should be applied to 93000
  • A referring provider is required on the CMS 1500
  • The CIF appeals dispute can be accessed on the portal, and the most efficient and convenient method is to submit it through the portal.
  • Retroactive prior authorization, also known as RAF, can be RETRO.


Authorization


If a patient is qualified under CCS Eligibility or American Indian - or a DIRECT MEMBER. Patient does NOT REQUIRE A RAF


Partnership - Fetal patients


RAF IS REQUIRED unless the patient is a DIRECT MEMBER

RAF is required for the evaluation and management (E/M) codes 99245/99215.

RAF is not necessary for performing fetal echocardiograms of codes 76825, 96827, and 99325.


Direct Member

Does not require a RAF

Partnership/CCS



PARTNERSHIP/CCS

Partnership is currently undergoing significant changes. With the addition of new counties, please ensure that the claims are sent directly to CCS corresponding to the specific county. For the old counties, please send the claims to Partnership.

Please refer to the the table below

New County - Send to CCS

Old County - Send to Partnership

Butte De Norte
Colusa Humboldt
Tehama Lake
Glen Lassen
Plumas Marin
Placer Mendocino
Sutter Modoc
Yuba Napa
Sierra Shasta
Nevada Siskiyou

Sonoma

Sutter

Trinity

Yolo


Department Contact Information

Main Telephone Number

Phone: (800) 863-4155

Fax: (707) 863-4117

Eligibility Verification (Available 24/7)

Phone: (800) 557-5471




Care Coordination

Phone: (800) 809-1350

Fax: (707) 863-4502

Transportation Services

Phone: (866) 828-2303

Fax: (530) 351-9055



Claims

Phone: (707) 863-4130

Provider Relations

Phone: (800) 863-4155

Fax: (707) 207-0436



Health Services

Phone: (800) 863-4155

Fax: (707) 863-4118

Auth/ Refferal Department

Phone: 707-863-4133





Articles

Please click below for more information

Online Services User GuideEligibility Modules

Online Services User GuideClaims Modules

Online Services AuthorizationModules User Guide



Last updated on: 08/03/2024 

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