Partnership
Claim Address:
PO BOX 1368
SUISUN CITY California 94585
General Knowledge
- Partnership allows one year from the date of service to submit the claim
- 1 year for an appeal/provider dispute from the denial date.
- Old Evaluation and Management codes such as 99245, 99244, 99243
- No Modifier 51 should be applied to 93000
- A referring provider is required on the CMS 1500
- The CIF appeals dispute can be accessed on the portal, and the most efficient and convenient method is to submit it through the portal.
- Retroactive prior authorization, also known as RAF, can be RETRO.
Authorization
If a patient is qualified under CCS Eligibility or American Indian - or a DIRECT MEMBER. Patient does NOT REQUIRE A RAF
Partnership - Fetal patients
RAF IS REQUIRED unless the patient is a DIRECT MEMBER
RAF is required for the evaluation and management (E/M) codes 99245/99215.
RAF is not necessary for performing fetal echocardiograms of codes 76825, 96827, and 99325.
Direct Member
Does not require a RAF
Partnership/CCS
PARTNERSHIP/CCS
Partnership is currently undergoing significant changes. With the addition of new counties, please ensure that the claims are sent directly to CCS corresponding to the specific county. For the old counties, please send the claims to Partnership.
Please refer to the the table below
New County - Send to CCS |
Old County - Send to Partnership |
Butte | De Norte |
Colusa | Humboldt |
Tehama | Lake |
Glen | Lassen |
Plumas | Marin |
Placer | Mendocino |
Sutter | Modoc |
Yuba | Napa |
Sierra | Shasta |
Nevada | Siskiyou |
Sonoma | |
Sutter | |
Trinity | |
Yolo |
Department Contact Information
Main Telephone NumberPhone: (800) 863-4155 Fax: (707) 863-4117 |
Eligibility Verification (Available 24/7)Phone: (800) 557-5471 |
Care CoordinationPhone: (800) 809-1350 Fax: (707) 863-4502 |
Transportation Services Phone: (866) 828-2303 Fax: (530) 351-9055 |
ClaimsPhone: (707) 863-4130 |
Provider RelationsPhone: (800) 863-4155 Fax: (707) 207-0436 |
Health ServicesPhone: (800) 863-4155 Fax: (707) 863-4118 |
Auth/ Refferal DepartmentPhone: 707-863-4133 |
Articles
Please click below for more information
Online Services User GuideEligibility Modules
Online Services User GuideClaims Modules
Online Services AuthorizationModules User Guide
Last updated on: 08/03/2024