Blue Cross Provider Dispute/ Claims

Mailing address:

Anthem Blue Cross

P.O Box 60007

Los Angeles, CA 90060-0007

Eligibility/ Claims phone number: 1-800-677-6669



Example of Provider Resolution Request

Click on the link below for PDR form

https://www.availity.com/documents/CA_Provider_Dispute.pdf


Checking on Claim status on Availity

First verify patient in Avality

On the right hand corner
Then click on Check claim status
CLICK ON THE ARROW. CLICK ON CAPITAL PEDIATRICS CARDIOLOGY ASSOCIATES NEXT CLICK ON SELECT PATIENT YOUR PATIENT SHOULD POPULATE ON THE DROP DOWN SCROLL DOWN TO CLAIM INFORMATION

APPLY THE DATE OF SERVICE FROM DATE - TO DATE CLICK SUBMIT


If you have any questions regarding a claim you can call the number that is listed on top or you can use payor chat.

Payor chat can be located in AVAILITY.

Click on payor spaces
Click on the Blue Cross
Click on CHAT WITH PAYER


Please save the conversation in the Patient folder so you have proof of your interaction and dont forget the reference number after the conversation has ended.

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