Understanding: Out of Pockets expenses; Co-payment, Deductible, Co-insurance.

This article details how to understand out-of-pockets, how to explain and escalate any misunderstanding regarding the knowledge of out-of-pockets.



In "out-of-pocket" cost in healthcare refers to the amount of money a patient pays directly for medical services, which is not covered by their health insurance plan; this can include deductibles, copays, coinsurance, and costs for non-covered services, and when visiting a specialist, you will likely encounter these out-of-pocket costs depending on your insurance plan and the specific services provided. 


Key points about out-of-pocket costs and specialist visits:
  • Deductible: The initial amount you must pay out-of-pocket before your insurance starts covering costs.
  • Copay: A fixed amount you pay for a specific medical service, like a doctor's visit or prescription refill.
  • Coinsurance: A percentage of the medical bill that you are responsible for paying.



Key Differences:
  • Scope of practice:

    Primary care providers handle a broad range of health concerns, while specialists focus on a particular area of medicine like cardiology, neurology, or oncology. 


  • Patient interaction:

    Primary care physicians often have long-term relationships with patients, managing their overall health and coordinating care with specialists when needed. 


  • Referral process:

    Typically, patients first see a primary care provider who then refers them to a specialist if a complex condition requires more specialized care. 


    When all these cost are meant insurance's will cover the remaining portion




Q's and A's


Question: If a guarantor ask " Why are we paying for this high cost? When we go to our primary care provider we just pay a copay?!"

Answer: Primary care refers to general healthcare services provided by a primary care physician (PCP), like a family doctor, who handles routine check-ups, common illnesses, and preventative care, while specialty care focuses on specific areas of medicine, where a specialist with advanced training treats complex conditions that require more detailed expertise, like a cardiologist for heart issues or an oncologist for cancer treatment; essentially, primary care is your first point of contact for health concerns, and a specialist is someone you would see if your PCP refers you for a specific problem requiring deeper knowledge. 


We are a private practice. Our office policy is to collect towards an out- of - pocket expense. However, we do have options of payments, and can provide information on medi-cal as secondary if you qualify.


Most specialty offices will request payment for out-of-pocket expenses and will notify the guarantor of the expenses prior to the appointment. If there are any issues, they are more than welcome to contact their insurance company to review the benefits they have signed up for. It is crucial to educate our patients regarding what they are paying for.


Initial consultation visits include a consultation, echocardiogram, and in-office EKG performance, along with a comprehensive review of the outcomes. Additional testing may include a stress test, Holter monitors, or event monitors. Providers will offer consultations on preventive care and may refer patients to other specialists based on the diagnosis, ultimately contributing to their future well-being.


Our office is committed to working closely with guarantors to address any financial circumstances. We have implemented a structured payment plan, and a contract must be signed for the payment once the claim has been processed. It is important to acknowledge and understand the out-of-pocket expenses, as well as agree to the payment installments that have been outlined.


If a payment plan is request prior or on the appointment; please reach out to biller so we can get a contract started.




Resources

Medi-cal Resources